In this Strata In Conversation episode, A Claims Case Study, CHU’s Head of Claims David Gow will explore the decision making behind one of the most catastrophic – and most successful – claims he’s seen in his storied career.
David will talk about how the team he assembled for this claim were able to make critical decisions with confidence to ensure the best outcome for everyone from the residents to the strata manager.
Along with host Steve Brisson, he will discuss how insurers, brokers and managers can work together before disaster strikes, to give a building the best chance of returning to normal in a short timeframe.
In this Strata in Conversation episode, Healthy Buildings, CHU’s Senior Specialty Risk Underwriter Claire Burke explores what it means for buildings to be “healthy”.
Claire spends her days underwriting some of CHU’s most complex buildings, giving her a unique view of what the healthiest strata schemes get right. In the session, Claire unpacks the habits that keep buildings thriving and how strata managers and brokers can act as the health professionals for strata, helping owners protect the value and lifestyle they bought into.
Hosted by Steve Brisson and featuring insights from CHU’s Head of Risk and Compliance, Alan Ferre and Internal Dispute Resolution Manager, Marie-Laure McPartling, discussing why complaints are one of the most valuable signals in the customer experience.
Hosted by Steve Brisson and featuring insights from CHU Head of Underwriting Steve Tchepak and Flex General Manager Frank Scamarcia, this discussion will unpack complex risks in strata insurance and how CHU approaches them and what separates an insurer that takes on the risk from one that walks away.
Hosted by Steve Brisson and featuring insights from CHU CEO Kimberley Jonsson and CFO/COO James Makin, this discussion looks at prevailing trends in the strata insurance industry, including reflections on the role of commissions in the policy placement process, and predictions from our experienced panel on what you can expect in strata insurance over the next 12 months.
Hosted by Steve Brisson and featuring insights from CHU Head of Distribution Gordon Bell, this discussion looks at where the strata insurance market is currently at, what great coverage looks like and what you can expect in the future.
Hosted by Steve Brisson and featuring insights from CHU Head of Underwriting Service Delivery Fraser Gow and National Claims Service Manager Kara McInnes, this discussion will strengthen your knowledge of strata insurance and provide practical insights you can apply in your role.
The webinar will cover:
- CHU’s newly launched Residential Strata, Home, Contents, and Landlord Insurance products
- Who are the products designed for
- What has changed and key benefits
- Unique CHU features
The webinar covered:
- Policy overview
- Who it is designed for
- The benefits of residential strata insurance
- Policy sections
The Webinar will cover:
- What is Build to Rent Residential Insurance
- Who is it designed for
- Policy section and inclusions
- Examples of Build to Rent properties
Please note that viewing of the recording is not eligible for CPD points.
The Webinar will cover:
- What is ESG, and Why Does it Matter?
- CHU’s ESG Leadership Journey
- Actionable Steps for Brokers and Strata Managers
- Preparing for Climate Disclosure Requirements
Please note that viewing of the recording is not eligible for CPD points.